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Frequently Asked Questions
What are your shipping options and delivery times?▼
BERLOOK offers standard and expedited shipping worldwide. Orders typically arrive within 5-10 business days, depending on your location. Tracking information is provided via email once dispatched.
How do I return or exchange an item?▼
We offer a 30-day return policy for all unworn items with original tags. Simply visit our online portal to initiate a return and receive your prepaid shipping label.
Which payment methods do you currently accept?▼
We accept all major credit cards, PayPal, and Apple Pay. For your convenience, we also offer flexible 'buy now, pay later' options through Klarna and Afterpay at checkout.
What can I expect regarding the quality of BERLOOK products?▼
BERLOOK is committed to premium craftsmanship. We use high-quality, sustainable fabrics designed for durability and comfort, ensuring each piece maintains its shape and color after many washes.
